Support
Need help with Pulse FC? We're here for coaches, club admins, and parents. Reach out directly or send us a message below — we typically reply within one business day.
Contact us directly
Email support@pulse-fc.app for account issues, billing questions, or anything else — that inbox is checked daily.
Common questions
I forgot my password. How do I get back in?
On the app's login screen, tap “Forgot password?”, enter the email you signed up with, and we'll send a reset link.
How do I join my child's team?
If your coach sent you an invite email, tap the link on your phone to download the app and join automatically. No invite yet? Ask your coach or club admin to add you from their roster, or download the app and use “Find your team” with your club's join code.
How do I add a second parent or guardian to a player?
From the player's profile in the app, open the Guardians tab and choose “Add another guardian” — they'll get an email invite to link their own account.
How do I delete my account?
Go to Settings inside the app and choose Delete Account, or email us at support@pulse-fc.app and we'll take care of it. See our account deletion page for details.
I'm a coach or club admin setting up a new club — where do I start?
Head to pulse-fc.app/onboarding to create your club, add your first team, and invite parents — no involvement from us needed.